Shop owner in an apron checking an order on his phone behind the counter

Your shop, sorted.

Messages answered, orders paid, bookings reminded and the books kept straight. One app, run from your phone behind the counter.

WhatsApp answered day and nightPayments straight to your bankSet up for you, in personBuilt in Essex by JSA Group

Made for the shops that make a high street.

Butchers, cafés, barbers, florists, delis and bakers. If customers message you, order from you or book with you, it's for you.

Cafés and delis

Pre-orders and tables, paid before they arrive.

Barbers and salons

Bookings with reminders, fewer no-shows.

Florists

Orders and deliveries from WhatsApp.

Butchers

Weighed orders charged by real weight.

Independent shops

Click and collect without a web team.

Messages

Every message answered. Even at 11pm.

WhatsApp, website chat and missed calls are answered straight away, from your own prices, stock and opening hours.

  • Takes orders and bookings in the chat
  • Anything tricky is handed to you, with the details
  • Read every conversation and jump in any time
Café owner behind the counter
WhatsApp · Priya 21:47

Are you open Sunday? Want to order a birthday cake

We're closed Sundays, but I can have it ready Saturday from 8am. Which size would you like?

Orders

Orders arrive paid, with a time slot.

Click and collect comes in already paid and lands on today's list in slot order. Your phone buzzes; you don't have to check an inbox.

  • Weighed items held on the card, charged at the real weight
  • Deposits for Christmas and big orders
  • Customer told when it's ready
Butcher's counter seen through the shop window
Collections · Saturday 12 orders
Mark TSirloin x 4 · Sausages x 12
Ready
Helen RLeg of lamb, about 2kg
£31.40Charge
Jo BTurkey crown · Pigs in blankets
Deposit paid
Payments

Paid straight into your bank.

Customers pay by card, Apple Pay, Google Pay or straight from their bank. The money goes into your own account, not ours, usually within two working days.

  • Card and pay by bank, online or by link in a chat
  • Direct Debit for meat boxes, memberships and trade accounts
  • Refunds in one tap
Customer paying with a phone at a shop counter
Payments Today
£1,284.20
38 paymentsNext payout Tuesday
Accounts

Books that do themselves.

Every sale and refund is posted to Xero as it happens, matched to the payout that hits your bank. Nothing to type up on a Sunday night.

  • Daily takings in Xero automatically
  • See your best sellers and quiet days
  • Bring back customers you haven't seen in a while
Shop owner checking the day's figures on a tablet
Posted to Xero 17:05
38 card and bank payments
£1,284.20
Order 1031
−£6.50

We set it up. You keep serving.

No forms to fill in on your own, no IT person needed. We do the set-up with you, in person or on a call.

Step 1

A chat

We learn how your shop works: what you sell, how people order and what eats your time.

Step 2

We connect it

Your WhatsApp, payments and Xero linked, your products loaded and the replies set up to sound like you.

Step 3

You're live

We walk you and your staff through it, and stay on the end of the phone while you settle in.

Independent shop owner in her shop

Be one of our 20 founding shops.

We're setting up the first 20 shops now, personally. Founding shops get:

  • Set-up done by the people who built it
  • Our direct number, not a help desk
  • A real say in what we build next
Ask about a place

Questions.

Will it say something daft to my customers?

It only answers from what you give it: your products, prices, hours and rules. Anything it can't answer properly, or a customer who isn't happy, is handed straight to you. You can read every conversation and take over at any point.

Do I need a new WhatsApp number?

No. You can keep your current business number or use a new one. We connect it with you during set-up.

Who holds the money from my sales?

You do. Payments go into your own payment account and are paid out to your bank. We never hold your takings.

Do I need to be good with technology?

No. We set everything up with you, and day to day it runs from a simple app on your phone. If you can use WhatsApp, you can use this.

What if I want to leave?

Your payment accounts stay yours, and we give you your customer list and order history to take with you.

Who's behind it?

JSA Group, a software company in Upminster, Essex. We already build and run the system behind a busy Essex car dealership, covering every enquiry, sale and payment, and the LoveLocal app in 21 towns.

Ask about a founding place.

Tell us a little about your shop and we'll give you a call. No sales script.

Or email admin@jsagroupltd.co.uk

This opens your email app with the details filled in.